Emergency and advice

Emergency situations and preparation

Emergency situations can happen at any time and without warning. They are situations which pose immediate threat to an individual, group or surroundings.

Across Australia, dial 000 to be immediately connected with Ambulance, Fire or Police. Teach your kids when it is required and how to do it.

The organisations below all provide emergency services nationally, regardless of which community you’re in, and you can read more about the various services they offer, and find local services from the state lists.

Over time, we will be adding articles, lists and other resources here from various emergency services to enable people to be as prepared as possible for any emergency situation. Please subscribe to our e-News below to stay up to date.

National contacts and resources

000 Triple Zero emergency

Ambulance, Fire, Police

Poisons Information

24 hour

State Emergency Services

24 hour

Translating and Interpreting Service

24 hour

If you need support for yourself or someone right now, please contact one of the numbers below. Organisations and services will be added as our site grows. More support can be found across the other Safe pages.

Alcoholics Anonymous

24 hour

Crime Stoppers

24 hour

Kids Help Line

24 hour


24 hour

Local contacts and resources

To find the details of local emergency services, please select your community area.









Icons and legends

Be amazed and inspired by these local icons, legends and champions of causes.

(Inspiring people and local heros coming soon)

Discover more….

In our library:

(Books, film, media and other stories of emergency services, coming soon)

Community voices

Monae, age 6

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Acknowledgement of Country

In the spirit of reconciliation Children's Guide acknowledges the Traditional Custodians of country throughout Australia and their connections to land, waters and community. We pay our respect to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.