Safe
Strangers, crowds and lost
Lots of people can either be daunting or exciting, particularly if your child wants to let a complete stranger know about their new toy or venture off to identify something potentially exciting in the distance. Kids are fast and can be gone in seconds.
The majority of strangers are just nice people who you don’t know, but it is almost impossible to tell which strangers are going to be one of the few who are not so nice. Advise your children not to disclose personal information about themselves to strangers and to never believe a complete stranger who tells them that they were sent by parents.
Teach your children about strangers and how to find the closest safe haven if they become separated from you – in a nearby shop or locate someone in a police or other security uniform. Before outings discuss with your children the rules from venturing away from parents, what they should do if they become lost and identify a meeting spot. Rules will always vary depending on whether you are going to a park, shopping centre or special event.
Label your children’s clothing and bags with their name, your name and a phone number. Ensure that your children wear bracelets or items which identify any medical conditions. Have your children learn your address, mobile and home phone numbers and test them regularly on these as well as rules for outings.
Featured safety resources
Wherever you are in Australia, these featured resources are available nationally.
Please navigate through the subsections above to find more local or specific contacts.
Safe services
Safe products
Safe resources
Safety at home
Safe environment
Safe in the sun
Safety online
National contacts
This is a brief list of organisations listed throughout the Safe section, which provide a national emergency or safety service. For specific services or to see what’s available in a local area please browse the subsections in the menu above.
000 Triple Zero emergency
Ambulance, Fire, Police
Poisons Information
24 hour
State Emergency Services
24 hour
Translating and Interpreting Service
24 hour
State and local areas
Alcoholics Anonymous
24 hour
Crime Stoppers
24 hour
Kids Help Line
24 hour
Lifeline
24 hour
Emergency contact list
View details and download
Also see >
Emergency and advice
– Contacts and resources
Acknowledgement of Country
In the spirit of reconciliation Children's Guide acknowledges the Traditional Custodians of Country throughout Australia and the continuing connection to lands, waters and communities. We pay our respect to Elders past, present and emerging, and extend that respect to all Aboriginal and Torres Strait Islander peoples today.